Online Public Access Catalogue (OPAC)
Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


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1. Customer relationship management essentials / by John W.Gosney and Thomas P.Boehm.

by Gosney, John W | Boehm, Thomas P.

Edition: / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: New Delhi : Prentice Hall of India , 2003Availability: Items available for loan: Central Library [Call number: 658.812 GOS/C] (1).

2. Customer relationship management: a strategic approach to marketing / by Kaushik Mukerjee.

by Mukerjee, Kaushik.

Edition: / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: New Delhi : Prentice Hall of India , 2007Availability: Items available for loan: Central Library [Call number: 658.812 MUK/C] (4).

3. Relationship management : the master`s way / by Ignatius Fernandez.

by Fernandez, Ignatius.

Edition: / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: NULL : English Edition Publishers and Distributors , 2003Availability: Items available for loan: Central Library [Call number: 658.812 FER/R] (2).

4. Customer relationship management : a strategic perpective / by G. Shainesh and Jagdish Sheth.

by Shainesh, G | Sheth, Jagdish.

Edition: / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: Washington : Macmillan , 2006Availability: Items available for loan: Central Library [Call number: 658.812 SHA/C] (3).

5. Customer value investment : formula for sustained business success / by Gautam Mahajan

by Mahajan, Gautam [author].

Material type: Text Text; Literary form: Not fiction ; Audience: General; Publisher: New Delhi : Response Books , 2008Availability: Items available for loan: Central Library [Call number: 658.812 MAH/C] (1).

6. Total customer value management : transforming business thinking / by Gautam Mahajan

by Mahajan, Gautam [author].

Material type: Text Text; Literary form: Not fiction ; Audience: General; Publisher: New Delhi : Response Books , 2011Availability: Items available for loan: Central Library [Call number: 658.812 MAH/T] (1).

7. Customer in the boardroom? : crafting customer-based business strategy / Rama Bijapurkar.

by Bijapurkar, Rama.

Edition: / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: London : Sage Publications , 2011Availability: Items available for loan: Central Library [Call number: 658.4012 BIJ/C] (2).

8. Value creation : the definitive guide for business leaders / by Gautam Mahajan.

by Mahajan, Gautam [author.].

Material type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Publisher: New Delhi: SAGE, 2016Availability: Items available for loan: Central Library [Call number: 658.4012 MAH/V] (2).

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