Customer in the boardroom? : crafting customer-based business strategy / Rama Bijapurkar.
By: Bijapurkar, Rama.
Material type: TextPublisher: London : Sage Publications , 2011Edition: .Description: xxii, 232p. : fig.,table ; 26cm Access to online course materials.Subject(s): CUSTOMER-RELATIONS-MANAGEMENT | STRATEGIC PLANNINGDDC classification: 658.4012Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Central Library General Stacks | 658.4012 BIJ/C (Browse shelf) | 1 | Available | 102613 | |
Books | Central Library General Stacks | 658.4012 BIJ/C (Browse shelf) | 2 | Available | 102614 |
Includes bibliography and index
102613 RS495.00
102614
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