Online Public Access Catalogue (OPAC)
Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


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1. Services marketing : integrating customer focus across the firm / by Valarie A. Zeithaml... et al. .

by Zeithaml, Valarie A.

Edition: 4th ed / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: New Delhi : Tata McGraw Hill Education , 2009Availability: Items available for loan: Central Library [Call number: 658.8 ZEI/S] (11).

2. Services marketing : integrating customer focus across the firm / by Valarie A Zeithaml.

by Zeithaml, Valarie A.

Edition: 4th ed / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: New Delhi : Tata McGraw-Hill Publishing , 2008Availability: Items available for loan: Central Library [Call number: 658.8 ZEI/S] (1).

3. Services marketing : integrating customer focus across the firm / Valarie A Zeithaml... et al. .

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Pandit, Ajay.

Edition: 5th ed / .Material type: Text Text; Format: print regular print ; Audience: General; Publisher: New Delhi : Tata McGraw Hill Education , 2012Availability: Items available for loan: Central Library [Call number: 658.8 ZEI/S] (2).

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