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Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


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Application of total quality management to library and information services in digital scenario : a study through users' satisfaction / by Puspanjali Jena and Sanghamitra Dalbehera

By: Jena,Puspanjali [author].
Contributor(s): Dalbehera, Sanghamitra [joint author].
Material type: TextTextPublisher: New Delhi : Avon Publications, 2013Description: 442p. ill., charts; 21cm.ISBN: 9789381839201.Subject(s): TOTAL QUALITY MANAGEMENT | LIBRARY AND INFORMATION SCIENCEDDC classification: 025.1
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Item type Current location Call number Copy number Status Notes Date due Barcode
Books Books Central Library
Library Annex (Ground Floor)
025.1 JEN/A (Browse shelf) 1 Available 3632 114773

State Grant 2016-2017

Includes bibliographical references and index.

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