Jena,Puspanjali
Application of total quality management to library and information services in digital scenario : a study through users' satisfaction / by Puspanjali Jena and Sanghamitra Dalbehera - New Delhi : Avon Publications, 2013. - 442p. ill., charts; 21cm.
State Grant 2016-2017
Includes bibliographical references and index.
9789381839201 Rs.1395.00
TOTAL QUALITY MANAGEMENT
LIBRARY AND INFORMATION SCIENCE
025.1 / JEN/A
Application of total quality management to library and information services in digital scenario : a study through users' satisfaction / by Puspanjali Jena and Sanghamitra Dalbehera - New Delhi : Avon Publications, 2013. - 442p. ill., charts; 21cm.
State Grant 2016-2017
Includes bibliographical references and index.
9789381839201 Rs.1395.00
TOTAL QUALITY MANAGEMENT
LIBRARY AND INFORMATION SCIENCE
025.1 / JEN/A
