Customer relationship management : special reference to the banking sector (with CD) / Dibakar Panigrahy and Baldal B Rath.
By: Panigrahy, Dibakar.
Contributor(s): Rath, Baldal B.
Material type:
TextPublisher: Delhi : Vrinda Publications , 2009Edition: .Description: xii.,218p. : fig.,table ; 27cm.ISBN: 9788182811362.Subject(s): MANAGEMENTDDC classification: 658.812
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Includes index
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