Panigrahy, Dibakar.
Customer relationship management : special reference to the banking sector (with CD) / Dibakar Panigrahy and Baldal B Rath. - / . - Delhi : Vrinda Publications , 2009. - xii.,218p. : fig.,table ; 27cm .
Includes index
9788182811362 RS265.00
MANAGEMENT
658.812 / PAN/C
Customer relationship management : special reference to the banking sector (with CD) / Dibakar Panigrahy and Baldal B Rath. - / . - Delhi : Vrinda Publications , 2009. - xii.,218p. : fig.,table ; 27cm .
Includes index
9788182811362 RS265.00
MANAGEMENT
658.812 / PAN/C