| 000 -LEADER |
|---|
| fixed length control field |
00845cam a2200289ua 4500 |
| 005 - DATE & TIME |
|---|
| control field |
20171214165845.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
130719s2012 a g b000 u eng u |
| 020 ## - ISBN |
|---|
| International Standard Book Number |
9780070700994 |
| Price |
RS560.00 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
Central Library |
| 041 1# - Language |
|---|
| Language |
|
| -- |
NULL |
| 082 14 - DDC NUMBER |
|---|
| Classification number |
658.8 |
| Book Number |
ZEI/S |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Zeithaml, Valarie A.. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Services marketing : integrating customer focus across the firm / |
| STMT |
Valarie A Zeithaml... et al. . |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
5th ed / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New Delhi : |
| Name of publisher, distributor, etc |
Tata McGraw Hill Education , |
| Date of publication, distribution, etc |
2012. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Pages |
xxv,763p. : |
| Other Details |
Illus.,figs.,exhibit,etc. ; |
| Dimension |
24cm. . |
| 653 #0 - Subject |
|---|
| Subject |
MARKETING-SERVICES |
| 700 1# - Added Entry Personal Name |
|---|
| Added Entry Personal Name |
Bitner, Mary Jo . |
| 700 1# - Added Entry Personal Name |
|---|
| Added Entry Personal Name |
Gremler, Dwayne D . |
| 700 1# - Added Entry Personal Name |
|---|
| Added Entry Personal Name |
Pandit, Ajay . |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
| 250 ## - EDITION STATEMENT |
|---|
| -- |
. |
| 365 ## - |
|---|
| -- |
RS560.00 |
| 504 ## - |
|---|
| -- |
Includes index |
| 541 ## - |
|---|
| -- |
102792 |
| -- |
RS560.00 |
| 541 ## - |
|---|
| -- |
102793 |
