Central Library , Vidyasagar University

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Online Public Access Catalogue (OPAC)
Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


Delivering satisfaction and service quality : (Record no. 32728)

000 -LEADER
fixed length control field 00812nam a22002294a 4500
003 - CONTROL NUMBER IDENTIFIER
control field IN-MiVU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240321153421.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field ta
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100218s2009 ii ad gr b001 0 eng u
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788184082425
Terms of availability Rs.2000.00
Qualifying information (Hb)
040 ## - CATALOGING SOURCE
Original cataloging agency MAIN
Language of cataloging eng
Transcribing agency IN-MiVU
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 21 st
Classification number 025.5
Item number HER/D
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Hernon, Peter.
245 10 - TITLE STATEMENT
Title Delivering satisfaction and service quality :
Remainder of title a customer-based approach for libraries /
Statement of responsibility, etc. by Peter Hernon and John R Whitman.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi :
Name of publisher, distributor, etc. Indiana Publishing House ,
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 181p. :
Other physical details ills.,figs.,tables;
Dimensions 28cm .
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title American Library Association series
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element LIBRARY SERVICE
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Whitman, John R.
Relator term joint author
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Source of classification or shelving scheme
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Coded location qualifier Full call number Barcode Date last seen Copy number Price effective from Koha item type Source of classification or shelving scheme
        Central Library Central Library General Stacks 2013-07-09 IN-MiVU 025.5 HER/D 102434 2017-12-14 3 2017-12-14 Books  
        Central Library Central Library Library Annex (Ground Floor) 2014-11-20 IN-MiVU 025.5 HER/D 106893 2017-12-14 4 2017-12-14 Books  
        Central Library Central Library General Stacks 2010-02-18 IN-MiVU 025.5 HER/D 76377 2017-12-14 1 2017-12-14 Books  
        Central Library Central Library Reading Room (Library Annex) 2010-05-18 IN-MiVU 025.5 HER/D 81822 2017-12-14 2 2017-12-14 Text Book  

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