| 000 | 00710cam a2200253ua 4500 | ||
|---|---|---|---|
| 001 | 35173 | ||
| 005 | 20171214165013.0 | ||
| 007 | ta | ||
| 008 | 100507s2008 De a g b000 u eng u | ||
| 020 |
_a9780070660076 _cRS450.00 |
||
| 040 | _aMAIN | ||
| 041 | 1 |
_aeng _hNULL |
|
| 044 | _aDe | ||
| 082 | 1 | 4 |
_a658.8 _bZEI/S |
| 100 | 1 | _aZeithaml, Valarie A. | |
| 245 | 1 | 0 |
_aServices marketing : integrating customer focus across the firm / _cby Valarie A Zeithaml. |
| 250 |
_a4th ed / _b. |
||
| 260 |
_aNew Delhi : _bTata McGraw-Hill Publishing , _c2008. |
||
| 300 |
_a743p. : _bfigures ; _c26cm _eone CD . |
||
| 365 | _aRS450.00 | ||
| 504 | _aIncludes index | ||
| 653 | 0 | _aSERVICES MARKETING | |
| 942 | _cBK | ||
| 999 |
_c34851 _d34851 |
||