Gilmore, Audrey. <br/><br/>
Services, marketing and management /  
by Audrey Gilmore. 
 - /   . 
 - New Delhi :   Response Books ,   2003. 
 - 215p. :   ills.,figs.,tables ;   24cm  CD .  
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>9788178293349  RS420.00 
<br/><br/><label>Subjects--Index Terms: </label>MARKETING MANAGEMENT 
<br/><br/><label>Dewey Class. No.: </label>658.8  / GIL/S