Vilanilam, J.V.. More effective communication : a manual for professionals / J.V. Vilanilam. - New Delhi : Response Books , 2000. - 238p. : ill.,figs.,table ; 23cm . NULL ISBN: 8170368305 Rs. 175.00 Subjects--Index Terms: BUSINESS COMUNICATION Dewey Class. No.: 658.45 / VIL/M