TY  - BOOK
AU  -  Woodward,Jeannette
TI  - Creating the Customer driven library: building on the bookstore model 
SN  - 9788170005629
U1  - 021.7 21
PY  - 2009///
CY  - New Delhi
PB  - Ess Ess Publications
KW  - PUBLIC SERVICES ( LIBRARIES )
KW  - LIBRARIES -- MARKETING
KW  - LIBRARIES -- PUBLIC RELATIONS
N1  - Includes index
ER  -