Woodward, Jeannette <br/><br/>
Creating the Customer driven library:  building on the bookstore model / 
Jeannette Woodward. 
 - New Delhi:  Ess Ess Publications,  2009. 
 - xviii, 234 p.:  illustrations;  26 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9788170005629 
<br/><br/><label>Subjects--Index Terms: </label>PUBLIC SERVICES ( LIBRARIES ) LIBRARIES -- MARKETING LIBRARIES -- PUBLIC RELATIONS 
<br/><br/><label>Dewey Class. No.: </label>021.7  / WOO/C