Patel,Reena Working the night shift : women in India's call centre industry / Reena Patel - New Delhi : Orient Blackswan , 2011. - xii ,191 p. : maps, figs.; 23cm. State Grant 2016-2017 includes bibliographical references and index. ISBN: 9788125042655 Rs.495.oo Subjects--Topical Terms: WOMEN EMPLOYEES - INDIA-SOCIAL CONDITIONSCALL CENTERS -I NDIA - EMPLOYEES Dewey Class. No.: 331.4813811420954 / PAT/W