Patel, Reena. Working the night shift: women in India`s call center industry / by Reena Patel - - NewDelhi : Orient Blackswan , 2011. - xii, 191p. : Ills., figs. ; 24cm. Includes index ISBN: 9788125042655: Rs. 325.00/- Subjects--Topical Terms: WOMEN WORKERNIGHT SHIFTCALL CENTER INDUSTRY Dewey Class. No.: 331.48 / PAT/W