Ghanekar, Anjali. Essentials of business communication skills / by Anjali Ghanekar. - 4th ed. / . - Pune : Everest Publishing House , 2010. - 474p. : figures ; 25cm . Includes index ISBN: 8176601454 RS280.00 Subjects--Index Terms: COMMUNICATION Dewey Class. No.: 384 / GHA/E