Spiro, Rosann L. Management of a sales force / by Rosann L. Spiro,William J. Stanton and Gregory A. Rich. - 11th ed / . - New York : Tata McGraw Hill Education , 2003. - 564p. : figures ; 26cm . Includes index ISBN: 9780070585119 RS410.00 Subjects--Index Terms: MANAGEMENT Dewey Class. No.: 658.81 / SPI/M