Nargundkar, Rajendra. Services marketing : text & cases / by Rajendra Nargundkar. - 2nd ed / . - New Delhi : Tata McGraw-Hill Publishing , 2004. - 451p. : figures ; 25cm 1 CD . Includes index ISBN: 9780070616318 RS395.00 Subjects--Index Terms: SERVICES MARKETING Dewey Class. No.: 658.8 / NAR/S