Srinivasan, R.. Services marketing: the Indian context / R. Srinivasan. - / . - New Delhi : Prentice Hall of India , 2008. - 243p. : figures, tables ; 23cm . Includes index ISBN: 9788120325982 Rs. 195.00 Subjects--Index Terms: SERVICES MARKETING Dewey Class. No.: 658.80954 / SRI/S