Klassen, Robert D. <br/><br/>
Cases in operations management: building customer value through world-class operations /  
Robert D Klassen and Larry J Menor. 
 - /   . 
 - NewDelhi :   Sage Publications India ,   2007. 
 - x,425p. :   ills.,picts.,tables ;   22cm .  
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<br/><br/><label>ISBN: </label>9788178298641  Rs. 495.00 
<br/><br/><label>Subjects--Index Terms: </label>OPERATIONS MANAGEMENT  
<br/><br/><label>Dewey Class. No.: </label>658.5  / KLA/C