TY  - BOOK
AU  - Lankes,R David
TI  - The virtual reference desk : creating a reference future / 
SN  - 1856045668
U1  - 025.5 
PY  - 2006///
CY  - London : 
PB  - Facet Publishing , 
KW  - REFERENCE DESK
N1  - Includes bibliographical references and index
ER  -