The CRM handbook : a business guide to customer relationship management / by Jill Dyche.
By: Dyche, Jill.
Material type:
TextPublisher: Delhi : Pearson Education Asia , 2009Edition: .Description: 331p. : figures ; 25cm.ISBN: 9788177587623.Subject(s): SALES MANAGEMENTDDC classification: 658.812
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Includes index
81327 RS350.00
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