The virtual reference desk : creating a reference future / R David Lankes... et al .
By: Lankes, R David.
Material type: TextPublisher: London : Facet Publishing , 2006Edition: .Description: xiii,226p. : ills.,figs.,tables.,picts ; 22cm 20cm.ISBN: 1856045668.Subject(s): REFERENCE DESKDDC classification: 025.5Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Books | Central Library General Stacks | 025.5 LAN/V (Browse shelf) | 1 | Available | 68408 |
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025.5 FIN/R Referal centres and services:a review / | 025.5 HER/D Delivering satisfaction and service quality : | 025.5 HER/D Delivering satisfaction and service quality : | 025.5 LAN/V The virtual reference desk : creating a reference future / | 025.5 LIN/B Books and libraries:a guide for students / | 025.5 MAL/E Educating the users / | 025.5 MEL/S Supporting e-learning : a guide for library and information managers / |
Includes bibliographical references and index
68408 RS49.95
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