Online Public Access Catalogue (OPAC)
Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


Summers, Donna C.S..

Quality management : creating and sustaining organizational effectiveness / by Donna C.S. Summers. - 2nd ed / . - New Delhi : PHI Learning , 2010. - 574p. : figures ; 25cm .

Includes index

RS425.00 (pb)

MANAGEMENT

658 / SUM/Q

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